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Customer Service

 

 

Contact Us
E-mail us anytime directly through our Contact Form here! We almost always answer your messages within 24 hours!
Processing Times & Shipping Methods
All customized/personalized orders ship 7 business days AFTER the day of purchase (Mon-Fri). Delivery time after that varies depending on shipping method. We guarentee no delivery dates unless you contact us in advanced with your shipping needs.

Unless another selection is made all orders are shipped using the following methods:

  • United States - We ship USPS 1st Class regular mail with delivery confirmation. Average delivery time after processing is 2-5 business days.
  • Canada - USPS 1st Class International, average delivery time after processing is 3 weeks.
  • Everywhere else - 1st Class International, unless you request something different. Average delivery time after processing is 3 weeks.

RUSH ORDERS: If you want your order RUSHED into the mail in 2 business days instead of the normal 7 there is a minimum $20 fee for the first two items purchased, $25 for 3-4 items, after 4 items it is 20% of the purchase total or $25 which ever is higher. Please contact us in advanced for more details.
Returns & Replacements
If you are unhappy with your purchase please contact us ASAP to work out the problem. We are not responsible for typos in your orders, so please double check all text you send us. RETURNS: I can not accept returns on any customized product unless there was an error on our part. Please be sure to read the entire listing of each item and ask all questions before purchase. We are happy to answer questions, and do so quickly.
Re-Orders
You can re-order a previous order at anytime by logging into your Account and looking at your Recent Orders or My Orders sections. Choose the order you want to re-order from and select the re-order button. From there you can choose which items to re-order.
Proofs & Customer Typos
Please proof read all of your details before submitting your order. We are not responsible for customer typos on finished products. For an additional charge you can request a proof of your cards.
Payment, Pricing & Promotions
We accept all major credit cards and Paypal. Prices are subject to change. Checkout our shop home page for any specials we are running, or visit us on Facebook for special coupons and promotions!
Privacy & Security
View our entire Privacy & Security Policy here!